Library · Travel & housing – master data in detail
DAT-070 · Record emergency contacts and keep them up to date
Ensures that a reachable contact person is on file for every traveling person, and makes this information accessible in an emergency exactly to the…
Travel & housing · master data
Overview
Who it's for
Coordination, assistance, office
Trigger
The "Emergency contact" form section from DAT-020 feeds in; additionally checked at the start of every work block with overnight stay.
You get
Ensures that a reachable contact person is on file for every traveling person, and makes this information accessible in an emergency exactly to the roles that need it — without putting it into circulated documents.
Ensures that a reachable contact person is on file for every traveling person, and makes this information accessible in an emergency exactly to the roles that need it — without putting it into circulated documents.
Rule (automatable) Judgment (human decides)
Decision rules
R1IF an emergency contact is missing AND overnight stay is needed THEN request it with a deadline; IF still incomplete at arrival − 48 h THEN notifyPL, no booking block, because this does not make the trip inadmissible.R2IF a number is not in international format THEN normalize it automatically and ask if unclear, because international emergency calls would otherwise fail.R3IF a person is a minor THEN legal guardian and companion must be recorded separately; the companion does not replace the legal guardian (coordination with CST-070).R4IF an emergency occurs THENPLorSFTdecides on making contact; the decision and time are logged (CHG-100).R5IF a person objects to sharing with the contact person THEN only keep{{NOTFALL_HOTLINE}}as a fallback and document the objection.
Common pitfalls
1. Emergency contacts appear under "reachability" on the daily schedule → phone numbers of third parties in a wide distribution list that no one needs day-to-day. 2. The listed person is themselves a team member at the same work site → in an accident involving multiple people, the contact chain fails. 3. Number without country code for a shoot abroad → unreachable in an emergency. 4. The contact was never informed that they were listed → in an emergency, questions and doubts about the legitimacy of the call arise.